How long will it take for my order to arrive?
Orders from the Back to School collection are shipped from our warehouse and usually take between 7 and 15 working days to arrive in mainland Spain. For the Balearic Islands, Canary Islands, Ceuta, and Melilla, the delivery time may be slightly longer. We will notify you by email as soon as your order ships to your address.
Can I return a product?
Yes, you have 14 calendar days from the receipt of your order to request a return, provided the product is unused and in its original packaging. Write to us from the Contact page and we will explain the steps.
What payment methods do you accept?
We accept credit/debit cards and the methods available at checkout (Shopify Pay, Apple Pay, Google Pay, and PayPal). All payments are processed securely.
How do I track my order?
As soon as your order is shipped, you will receive an email with a tracking number so you can see where it is at all times.
Do you ship to the Balearic Islands, Canary Islands, Ceuta, or Melilla?
Yes, we ship to all of Spanish territory. Delivery times and rates may vary slightly compared to mainland Spain.
Do products from the Back to School collection come with a warranty?
Yes, all our products come with the corresponding legal warranty. If anything arrives damaged or defective, contact us and we will resolve it.